Refund Policy

At Tavdo, we want our users to feel confident when purchasing our services and digital products. If you are not fully satisfied, we offer a refund under the following conditions:

1. Eligibility for Refund

• Refund requests must be made within 14 days of purchase in accordance with Paddle’s Buyer Terms.
• A valid reason for dissatisfaction and relevant purchase details must be provided.

2. How to Request a Refund

To request a refund, please contact us at support@tavdo.com with:

• Your account details (username and email)
• Date of purchase
• A short explanation of why you are requesting a refund

3. Processing Refunds

• Once we receive your request, our team will review it promptly.
• If your request is approved, your refund will be processed via your original payment method within a few business days.
• Refunds are handled securely through Paddle, our payment processor.

4. Exceptions

Refunds may not be granted if:

• The request is made after 14 days from the date of purchase.
• The product or service has been used extensively or delivered in full.
• There is evidence of misuse or violation of our Terms of Service.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

If you have any questions or concerns, please contact us at support@tavdo.com.